FAQs

What are the payment options?

We accept all forms of Debit and credit cards. 

How do I wash my outfits

We use only high quality and authentic fabrics to produce our outfits. To preserve this quality, we recommend that you wash in cold water and by hands alone. Avoid washing with bleaching detergents.

What is your return policy?

We accept items returned in sales condition within 14 days of delivery. Items marked as clearance cannot be returned or exchanged. For details on our return process, visit our shipping and returns page.

Are your items true to size

Yes, our items are true to size. Sizes vary based on style of outfit. Please review size charts indicated on each design before making a purchase

Do we accept exchange?

Yes, we do. Items can be exchanged only once within 2 weeks of delivery. To receive a prepaid shipping label for exchanges, please contact us at info@oriirewa.com

I entered my shipping address incorrectly. What can I do?

Please ensure to review your shipping address before placing an order. If a wrong address has been submitted, please contact us within 24 hours via info@oriirewa.com to make adjustments.